Frequently Asked Questions

Question : Are your Paris apartments furnished?
Response : Yes. All our listed apartments are fully furnished, with furniture, a bed, a shower, heating system, etc ...

Q. Can I use the kitchen for cooking?
R. Yes. All our kitchens are fully equipped with cooking utilities.

Q. Is the price mentioned for the whole apartment or per person?
R. The price is for the whole apartment to rent, not per person. We might ask you an additional fee if we need to provide extra sleeping places within the accommodation you are staying.

Q. What does the price include?
R. Our rental rates are ALL-INCLUSIVE. In other words, there are no extra charges or taxes! The rates include linens/towels, taxes, electricity, water and if provided; international telephone service (i.e. internet access for laptops)

Q. What are the days of arrival and departure for the period I rent the apartment?
R. Arrivals and departures can be any day of the week. There are no fixed days. but please let the owner of the apartment know about your arrival and departure details, such as the dates and time.

Q. I am still not sure of my trip plan. After having confirmed my reservation, would it be possible to change my dates of arrival and departure?
R. Yes. If the selected hotel apartment is not available for your new dates, you will need to select another apartment until you find a suitable one for you without any charge. However, description and price of the new accommodations might be different.

Q. What is your cancellation policy?
R. We refund all cancellations that occur at least three months prior to customer's arrival date.

Q. If I decide to extend my stay, is it possible to stay longer in my apartment?
R. If the apartment is available for the extra time you like to stay it will not be a problem at all. Though, if the apartment is not available, we'll try to find alternative accommodation within the same price rate. Although, we cannot garentee you beforehand that it is possible and for what rate.

Q. Are your Paris apartments all centrally located and near public transportation?
R. Yes. All our rental apartments are all located in central Paris, near tourist attractions and business centers. Each of our listed apartments is at most 5 minute walk from a Paris Metro Station, RER station, or a Paris bus stop.

Q. Do you arrange the transfer from the airport to the accommodation?
R. No. However, we can provide you with the nessacary information if you'd wish to.

Q. How must I collect the apartment keys?
R. The collection or return of keys will take place at the apartment you will be staying, unless otherwise specified on the apartment webpage or other agreements with the owner.